The Stevie® Awards are business awards that recognize excellence from both individuals and organizations, chiefly in sales and customer service. Created in 2002, the Stevies have become a guidepost for the most service-minded companies around the globe. This year’s results are in and it’s official: 2015 marks the fifth year that ReputationDefender’s Customer Support department has won an award for excellence! Because online firms are infrequently recognized in this area, we are especially delighted to be spotlighted by the Stevies.
As the pioneer in Online Reputation Management (ORM), we have always believed that taking great care of our customers is vital to moving the entire ORM category forward. Our employees act as advisors and educators and the customer service team is perhaps the most important “ear” and “voice” where this is concerned.
We won our first Stevie in 2011. Since then, we have tripled our customer base and more than doubled our staff, all while maintaining a standard of excellence in service that earned us four more awards!
We are honored to take home a trophy this year from among a pool of 1,900 nominees in the various categories. Hats off to our employees for their efforts, and thank you to all who voted in support of our team!
Finally, congratulations to all the other Stevie award winners who demonstrate what it means to be customer-focused today. We know we’re in good company!