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eBooks & Case Studies

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877-492-8250

or

Schedule a Free Consultation

eBooks

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The definitive guide to ORM for individuals

Get actionable advice on how to solve common online reputation issues faced by individuals.

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The definitive guide to improving your search results

Get actionable advice on how to solve common online reputation issues faced by individuals.

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The definitive guide to ORM for small businesses

Get practical advice on what you can to do solve common online reputation problems faced by small businesses.

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Essential tips for online reputation in an economic downturn

Get actionable advice on how to solve common online reputation issues faced by individuals.

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A smiling woman in a professional setting talking on the phone as she works on a laptop at a desk.

Why online privacy is vital to executive protection

Get actionable advice on how to solve common online privacy issues faced by executives.

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Case Studies

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Company linked to dispute with ex-employee

Problem
An executive contacted ReputationDefender to clear his company’s name after an ex-employee’s dispute with the business went viral. Years after the company resolved the dispute, articles about the conflict were still appearing when people googled the company or its leadership team, thereby giving potential stakeholders a negative first impression and leading to lost business.

Outcome
Even in this highly challenging case, we were able to achieve rapid initial success on the most visible negative items, with only one negative result briefly reappearing twice on the bottom of the first page beyond 14 months.

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A caucasian man is speaking in a business meeting surrounded by colleagues listening to him. He uses his hands and seems convinced and focused.

Mitigating broad-based privacy risk

Problem
A well-known company garnered negative publicity after a public figure repeatedly disparaged it in the press. This increased attention, combined with the amount of easily accessible personally identifiable information (PII) online about the company’s workforce, made the workers vulnerable to hackers, scammers, and other bad actors.

Outcome
ReputationDefender’s Special Projects team was able to find and remove 97% of the employees’ PII within eight weeks of starting the engagement.

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Philanthropist attacked by the press

Problem
A respected philanthropist contacted ReputationDefender to help him suppress negative news coverage in his search results stemming from a minor altercation that happened to be captured on a television broadcast.

Outcome
Despite the challenging nature of this case, we were able to achieve rapid initial success on most negative items, with only one particularly difficult search result (a video carousel) persisting beyond Month 7.

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Closeup of a hand holding a cell phone with Chess.com app open.

Chess.com case study

Problem
Chess.com received considerable scrutiny after one of the world’s best players accused another player of cheating, and the company then published research that identified numerous other times the accused opponent appeared to have cheated. This increased attention, combined with the amount of easily accessible personally identifiable information (PII) online about the company’s top executives, made the leadership team vulnerable to online and physical threats.

Outcome
We were able to find and remove 98.4% of the employees’ combined PII within eight weeks of starting the engagement.

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